SALARY: £21.300
JOB TYPE: 1 TEMPORARY AND 1 PERMANENT
Principle Accountabilities
- To be the first point of contact for our professional team
- Respond to incoming telephone calls from our field team as necessary
- To search computerised patient records, checking patient details and amending when required
- Follow processes to ensure compliance with NHS regulations
- To effectively use mapping, car tracking, and logistics software
- Competently manage and record information as required
- Work to Company and industry regulatory practices.
- Keep your knowledge current in all aspects of our standard operating practices, meeting key performance outcomes which contribute to the overall team success.
- Offer support to others to help them learn and solve customer issues, both within the team and sharing knowledge more widely within our national network.
Skills, Knowledge & Experience
- Loyal and committed to the company
- Exceptional eye for detail with an inquisitive approach to your work.
- Very organised approach with the ability to multi-task using multiple bespoke systems.
- Strong time management skills
- Ability to work and problem solve independently and manage deadlines when required.
- Confident about working in a role where your actions directly influence others
- Excellent communication skills
What we offer
- Competitive salary
- Private Medical Insurance
- Additional holidays with length of service
- Life Assurance x 4
- Access to health & wellbeing initiatives
- Contributory pension scheme matched up to 5% on successful completion of the probationary period.
- 20 days holiday entitlement (plus bank holidays)
- Discounted eyewear and hearing products after qualifying period.
To apply for this job email your details to becky@abrecruitment.co.uk