Job Title: Payroll Technician      

Salary: £30,000 + Benefits

Location: Swindon – Hybrid working

Job Type: Maternity Cover

Role Purpose

Day-to-day responsibilities will include processing external payroll for clients including Auto Enrolment, as well as answering client queries via telephone and e-mail. You will also provide support for the rest of the team in any ad-hoc duties.

Core Competencies

Client Service

  • Develops strong client relationships.
  • Understands the business model and job economics.
  • Manages client timetables and deadlines effectively
  • Build productive two-way relationships with clients
  • Respond to ad-hoc payroll related queries

Main duties and responsibilities

  • A clear understanding of payroll laws, taxes and PAYE procedures
  • Respond to ad-hoc payroll related queries
  • PAYE investigation Underpayments/Overpayments
  • Process BACS Payments
  • Setting up PAYE Schemes
  • Assist Internal Staff with Payroll Issues
  • Accurately input payroll amendments into the payroll system, produce the output reports and payslips, and check the data before sending to the client
  • Ensure accurate calculation of PAYE, NI deductions, statutory absence payments and year end returns.
  • Ensure clients are making monthly payments of PAYE to the Collector of Taxes and monitor the receipt of PAYE cheques
  • Process Own Portfolio of Clients Start to finish with no intervention
  • Keep up to date with Technical Knowledge and apply this knowledge to all Client and Internal Staff queries
  • Manages own Portfolio of Clients – including sending out Information to clients to keep them up to date with legislation changes
  • Acts as a subject matter expert and/or resource to others in the area of payroll processing.
  • Reviews, analyzes and verifies payroll reports and documents for accuracy; makes necessary adjustments or corrections
  • Analyzes and responds to complex matters requiring comprehensive knowledge of payroll policies and procedures
  • Calling HMRC to deal with Underpayment/Overpayment including requesting refunds
  • Dealing with CIS schemes including Adding contractors to payroll and verifying them
  • On an on-going basis check the payroll to confirm it complies with deadline and legislative requirements


Experience & Knowledge ·       At least 3 years’ payroll experience

·       Bureau Experience

·       Experience Processing Multiple Payrolls


·       Experience with IRIS Payroll Professional (STAR Payroll)



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